Your registration

Sign in to the account associated with your registration and open My events. Open the registration details to see its saved status, available ticket and supported actions. A pending application or waiting-list entry does not provide a confirmed ticket.

For an eligible registration before the event starts, open its details in My events. Use Cancel registration or Save note where offered and read the confirmation. Cancellation releases your place and cannot be undone directly; a later registration is subject to availability. Other answer changes may need the organizer.

Use Transfer only when it is available on your registration. Follow the recipient and confirmation steps in that flow. An eligible transfer changes the ticket entitlement, so a screenshot or a forwarded ticket is not a substitute for transferring the registration.

Use an account with the same email address, verify that email in Account, then use the guest-registration connection action. Only registrations associated with the verified address can be connected. A different email address will not give access to the guest record.

Check the latest event page and the status in My events. Organizers can notify guests of supported changes, but delivery can be delayed or unsuccessful. If an event is cancelled, existing tickets are invalid. For travel, venue or programme arrangements, contact the organizer.